The Joy in the Journey ALL-IN Membership: Connecting the Dots Group Coaching
2025 Membership Contract

This Agreement is entered into by and between: All Is Well Coaching, LLC, acting through Terra Ayres, Professionally Certified Coach and National Board Certified Health and Wellness Coach (referred to as “the Coach” in the remainder of this contract), residing at 6913 E. Nuthatch Trail, Tucson, AZ 85750 and the Client, whose signature appears on the last page of this contract, whereby the Coach agrees to provide Coaching Services for the Client focusing on the topics, results, outcomes, and goals determined by the Client in the Coaching Sessions.

COACH/CLIENT RELATIONSHIP

Description of Group Coaching: Group Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Coach and the Clients engaged in the group in a thought-provoking and creative process that inspires clients to maximize personal and professional potential. It is designed to facilitate the creation and development of personal wellness, professional or business goals and to develop and carry out a strategy or plan for achieving those goals.

A. Coach agrees to maintain the ethics and standards of behavior established by the International Coaching Federation (“ICF”) www.coachingfederation.org/ethics and by the National Board of Health and Wellness Coaching (“NBHWC”) www.nbhwc.org. It is recommended that the Client review the ICF Code of Ethics and the applicable standards of behavior as well as the NBHWC.

B. Client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and his/her coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.

C. Client further acknowledges that he/she may terminate or discontinue the coaching relationship at any time.

D. Client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education and recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility.

E. Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.

F. The Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program.

SERVICES

The parties agree to engage in an agreement that provides:

1. Membership in Joy in the Journey digital Community, including the Bookending Your Week for Success club.
   
   
2. The opportunity to attend 4 Connecting the Dots group coaching sessions per week, each lasting 60 minutes, conducted via Zoom, and access to the gated spaces designated solely for Connecting the Dots Group Coaching members in the Joy in the Journey community.

Additional coaching sessions may be added to the schedule and all attendance is optional. Coach may be available for additional time, per Client’s request on a prorated basis rate of $200 per hour (for example, reviewing food trackers, reading or writing plans for systems to implement, engaging in other Client related services outside of coaching hours).

SCHEDULE AND FEES

This coaching agreement is valid as of the day signed by the Client on the last page of this contract. The Client agrees to following fee structure:

• An initial charge of $149 (plus tax when applicable) will be paid upon sign up for the first month of access to the Group Coaching
• $149 (plus tax when applicable) will be paid each month after that until client cancels the subscription.
• The billing date occurs on the same date each month and is commensurate with the day of Client’s original sign up date.
• Refunds on the monthly subscription fee are not available after paid.
• Client has the option to cancel at anytime and will have continued access to the Group Coaching through their next billing date and will not be charged going forward.
• To cancel, Client agrees to access their All is Well Coaching Client Dashboard www.terraayres.com.

If rates change before this agreement has been signed and dated, the prevailing rates will apply. Refunds are not available after coaching packages have been purchased.

PROCEDURE

The current time and dates of the Connecting The Dots Group Coaching Sessions for the year 2025 are as follows:

• Tuesdays: 10:30am PT / 11:30am MT / 12:30pm CT / 1:30pm ET
• Tuesdays: 2:30pm PT / 3:30pm MT / 4:30pm CT / 5:30pm ET
• Wednesdays: 10am PT / 11am MT / 12pm CT / 1pm ET
• Thursdays: 8:30am PT / 9:30am MT / 10:30am CT / 11:30am ET

Times and days are subject to change and there may be additional sessions added at a time and day determined by the Coach. There will be no sessions taking place on any day in which a national holiday falls and there will be no sessions during the weeks of July 4th, Thanksgiving, Christmas, New Years or July 22nd -24th, 2025.

The Client will initiate scheduled group coaching sessions by logging into the Joy in the Journey community platform on the Mighty app or through the web address of: https://discover-joy-in-the-journey-with-terra.mn.co/events and going to the Main Events Calendar for direct access.

Should there be an issue initiating the session in the above mentioned way, they client can log in to Zoom using the predetermined Zoom link or can access the sessions using the Zoom Meeting ID 630 921 5706 with passcode 44. Any correspondence with the Coach can be made through the private chat message feature in the Joy in the Journey Village, the All is Well Coaching digital community and client platform.

CONFIDENTIALITY

This group coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality set forth in the ICF Code of Ethics. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent.

Confidential Information does not include information that: (a) was in the Coach’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or (e) the Coach is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and (g) involves illegal activity. The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Coach in a timely manner.

PRIVACY AND DATA PROTECTION

A. The Coach and the Client will each of them comply as appropriate with applicable privacy/data protection legislation, binding court order, judgment or decree, guidance, codes, policy or standards.

B. With regard to processing personal data/personal identifiable information (“data”) in relation to the Client, the Coach will: process such data lawfully (on an appropriate basis including but not limited to consent, or to comply with the Coach’s legal or regulatory obligations, or for contractual performance, or for the Coach’s legitimate interests), fairly and in a transparent manner; collect such data for specified, explicit and legitimate purposes and not further process such data in a manner that is incompatible with those purposes; ensure that such data is adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed; maintain such data accurately; keep such data for no longer than is necessary for the purposes for which the data are processed; process such data in a manner that ensures appropriate security of the data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures; maintain records of such data processing under applicable privacy/data protection legislation requirements; share such data with third parties who the Coach will inform the Client about; concerning such data, observe the Client’s privacy/data protection rights under applicable privacy/data protection legislation requirements, which may be subject to some conditions and exceptions; process such data for marketing purposes under applicable privacy/data protection legislation requirements; in case of a security breach concerning such data, where requirements of applicable privacy/data protection legislation are met, notify a regulatory or supervisory authority, board or other body responsible for administering privacy/data protection legislation, and the Client of the data security breach; and, where it is necessary for the Coach to transfer such data internationally the Coach will comply with applicable privacy/data protection legislation requirements designed to ensure the privacy of such data.

C. In connection with any infringement by the Coach of applicable privacy/data protection legislation requirements, including a security breach, concerning personal data/personal identifiable information in relation to the Client, the Coach’s entire liability under this Agreement and the Client’s exclusive remedy shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date.

RELEASE OF INFORMATION

The Coach engages in training and continuing education pursuing and/or maintaining ICF (International Coach Federation) and NBHWC National Board of Health and Wellness Coaching credentials. That process requires the names and contact information of all Clients for possible verification by the ICF or the NBHWC. By signing this agreement, you agree to have only your name, contact information and start and end dates of coaching shared with ICF and/or NBHWC staff members and/or other parties involved in this process for the sole and necessary purpose of verifying the coaching relationship, no personal notes will be shared. According to the ethics of our profession, topics may be anonymously and hypothetically shared with other coaching professionals for training, supervision, mentoring, evaluation, and for coach professional development and/or consultation purposes.

SUBSCRIPTION CANCELLATION POLICY

Client agrees that it is the Client’s responsibility to log into the All is Well Coaching client dashboard (www.terraayres.com) before the next month’s billing cycle in order to cancel the subscription without being charged an additional month. The billing date occurs on the same date each month and is commensurate with the day of Client’s original sign up date. Client has the option to cancel at anytime and will have continued access to the Group Coaching through their next billing date and will not be charged going forward. Refunds on the monthly subscription fee are not available after paid. Coach reserves the right to cancel group coaching sessions if a holiday falls on the same day or if a personal emergency arises. Coach will attempt in good faith to alert all participants in the group of the cancellation with as much notice as possible.

RECORD AND RETENTION POLICY

The Client acknowledges that the Coach has disclosed his/her record retention policy with respect to documents, information and data acquired or shared during the term of the Coach-Client relationship. Such records will be maintained by the Coach in a digital format through Paperbell and Mighty Networks, the client relationship managers contracted by All Is Well Coaching.

TERMINATION POLICY

Either the Client or the Coach may terminate this Agreement at any time with 1 week written notice. Client agrees to compensate the Coach for all coaching services rendered through and including the effective date of termination of the coaching relationship.

LIMITED LIABILITY

Except as expressly provided in this Agreement, the Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date.

ENTIRE AGREEMENT

This document reflects the entire agreement between the Coach and the Client, and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Coach and the Client.

DISPUTE RESOLUTION

If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up to 30 days after notice given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.

SEVERABILITY

If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

WAIVER

The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party’s right to subsequently enforce and compel strict compliance with every provision of this Agreement.

APPLICABLE LAW

This Agreement shall be governed and construed in accordance with the laws of the State of Arizona without giving effect to any conflicts of laws provisions.

BINDING EFFECT

This Agreement shall be binding upon the parties hereto and their respective successors and permissible assigns.