The Joy in the Journey ALL-IN Membership: Connecting the Dots Group Coaching 2025 Membership Contract

Agreement

This Agreement is entered into by and between All Is Well Coaching, LLC, acting through Terra Ayres, Professionally Certified Coach and National Board Certified Health and Wellness Coach (referred to as “the Coach”), residing at 6913 E. Nuthatch Trail, Tucson, AZ 85750, and the Client, whose signature appears on the last page of this contract, whereby the Coach agrees to provide Coaching Services for Client focusing on the topics / results / outcomes / goals determined by the Client in the Coaching Sessions.

Coach / Client Relationship

Description of Group Coaching

Group Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Coach and the Clients engaged in the group in a thought-provoking and creative process that inspires the clients to maximize personal and professional potential. It is designed to facilitate the creation / development of personal wellness, professional or business goals and to develop and carry out a strategy / plan for achieving those goals.

Ethics and Standards. Coach agrees to maintain the ethics and standards of behavior established by the International Coaching Federation (ICF) and by the National Board of Health and Wellness Coaching (NBHWC).
Client Responsibility. Client is solely responsible for decisions, actions, and results arising out of or resulting from the coaching relationship. Client understands coaching is not therapy and does not substitute for therapy or medical treatment.
Right to Discontinue. Client may terminate or discontinue the coaching relationship at any time.
Scope of Life Areas. Coaching may involve different areas of life (work, finances, health, relationships, education, recreation). Client is exclusively responsible for choices and implementation.
No Diagnosis or Treatment. Coaching does not involve the diagnosis or treatment of mental disorders and is not a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice. Client is solely responsible for seeking independent professional guidance as needed.
Participation. Client agrees to communicate honestly, be open to feedback and assistance, and create the time and energy to participate fully in the program.

Services

The parties agree to engage in an agreement that provides:

Membership in the Joy in the Journey digital community, including the Bookending Your Week for Success club.
The opportunity to attend 4 Connecting the Dots group coaching sessions per week, lasting 60 minutes each, conducted via Zoom, and access to gated spaces designated solely for Connecting the Dots members in the Joy in the Journey community.
Additional coaching sessions may be added; all attendance is optional. Coach may be available for additional time, per Client’s request, on a prorated basis of $200/hour (e.g., reviewing trackers, plans, or related services outside of coaching hours).

Schedule and Fees

An initial charge of $149 (plus tax when applicable) will be paid upon sign-up for the first month.
$149 (plus tax when applicable) will be paid each month thereafter until Client cancels the subscription.
Billing occurs on the same date each month, commensurate with Client’s original sign-up date.
No refunds on the monthly subscription fee after payment.
Client may cancel anytime and will have continued access through the next billing date; no further charges going forward.
To cancel, Client agrees to access the All Is Well Coaching Client Dashboard at www.terraayres.com.
If rates change before this agreement is signed and dated, the prevailing rates will apply. Refunds are not available after coaching packages have been purchased.

Procedure

The current time and dates of the Connecting the Dots Group Coaching Sessions for 2025 are:

Tuesdays: 10:30am PT / 11:30am MT / 12:30pm CT / 1:30pm ET
Tuesdays: 2:30pm PT / 3:30pm MT / 4:30pm CT / 5:30pm ET
Wednesdays: 10am PT / 11am MT / 12pm CT / 1pm ET
Thursdays: 8:30am PT / 9:30am MT / 10:30am CT / 11:30am ET

Times and days are subject to change and additional sessions may be added. There will be no sessions on national holidays and none during the weeks of July 4th, Thanksgiving, Christmas, New Year’s, or July 22–24, 2025.

Client will initiate scheduled sessions by logging into the Joy in the Journey community platform (Mighty app or web) and using the Main Events Calendar. If needed, sessions can be accessed via a predetermined Zoom link or Zoom Meeting ID 630 921 5706 with passcode 44. Correspondence with the Coach can be made through private chat within the community.

Confidentiality

The group coaching relationship and information shared are bound by the principles of confidentiality set forth in the ICF Code of Ethics. However, the Coach-Client relationship is not a legally confidential relationship (like medical or legal professions). The Coach will not disclose information pertaining to the Client without written consent and will not use the Client’s name as a reference without consent. Exceptions include information previously known to the Coach, publicly known, obtained from a third party without breach, independently developed, or disclosures required by law or for safety concerns, or involving illegal activity.

Privacy and Data Protection

The Coach and Client will comply, as appropriate, with applicable privacy/data protection legislation, guidance, and standards. The Coach will process personal data lawfully, fairly, and transparently; for specified purposes; ensuring data is adequate, relevant, accurate, and kept no longer than necessary; and will protect data with appropriate measures. The Coach may share data with third parties and will observe applicable privacy rights and breach notification obligations. Where international transfers are necessary, the Coach will comply with applicable requirements. The Coach’s entire liability for any infringement concerning Client data is limited to the amount actually paid by the Client under this Agreement.

Release of Information

The Coach engages in training and continuing education for ICF and NBHWC credentials, which may require the names and contact information of Clients for verification. By signing, Client agrees that name, contact information, and start/end dates of coaching may be shared solely for verification. No personal notes will be shared.
Topics may be anonymously and hypothetically shared with other coaching professionals for training, supervision, mentoring, evaluation, professional development, and/or consultation purposes.

Subscription Cancellation Policy

Client is responsible for logging into the All Is Well Coaching client dashboard (www.terraayres.com) before the next month’s billing cycle to cancel without being charged an additional month. Billing is on the same date each month (based on original sign-up). Client may cancel anytime and will retain access through the next billing date. No refunds on the monthly subscription after payment. The Coach reserves the right to cancel sessions on holidays or due to personal emergencies and will make good faith efforts to alert participants.

Record and Retention Policy

Coach maintains records in a digital format through Paperbell and Mighty Networks, the client relationship managers contracted by All Is Well Coaching.

Termination Policy

Either party may terminate this Agreement under the conditions set forth by the program and applicable policies.

Agreement and Electronic Signature

By entering their name below and submitting this form (or electronically providing consent through a designated online platform), the Client acknowledges that they have read, understood, and agree to all terms and conditions of this Agreement. The Client further agrees that their typed name shall constitute a legally binding electronic signature with the same validity and effect as a handwritten signature, in accordance with the U.S. Electronic Signatures in Global and National Commerce Act (“E-SIGN Act”) and the Uniform Electronic Transactions Act (“UETA”).